Our Community. Our Responsibility.

Coronavirus Information

Penn State continues to provide educational opportunities that meet or exceed the Pennsylvania Department of Education guidelines for colleges and universities to operate safely, both remotely and in-person.

This site provides access to the most up-to-date information on Penn State’s response to the coronavirus, as well as related campus-specific information.

 

Current masking guidance

Beginning March 23, 2022, face masks will be optional in all indoor spaces, except in areas where the law requires them to be worn, including health care facilities, on public transportation, and in transportation hubs such as airports and bus stations.

At this time, the College of Medicine will continue the mask mandate in alignment with Penn State Health to support patient care.

Employees at Penn State who work in their own individual offices may request that visitors wear masks while in their private offices, and faculty may request that their students wear masks during classes. The University asks that community members cooperate respectfully with these requests.

Individuals are expected to review campus policies and procedures and local municipal ordinances related to COVID-19 mitigation. Per CDC guidance, individual municipalities, businesses and other organizations may set their own masking and physical distancing expectations.

In addition to personal actions, Penn State has implemented thorough testing and contact tracing programs as part of its efforts to mitigate the spread of COVID-19 at its campuses and neighboring local communities.

 

Coronavirus vaccine

Penn State strongly encourages students, faculty and staff to get vaccinated for COVID-19 and to share their vaccination status with the University as soon as possible. Visit the Vaccine Information page to learn more about the vaccine and where to get a shot.

 

KeepLearning.psu.edu: This dedicated website for students offers support for remote learning, resources for academic advising and tutoring, and contact information.

KeepTeaching.psu.edu: Course instructors visiting the site will find information on effective teaching, technology training, webinars and support as they update and teach their courses for the upcoming semester. The site also features a newly created guide for instructors specifically designed for preparing and teaching this fall.

VirusInfo.psu.edu: Penn State’s main website with links to the latest news and answers to frequently asked questions about the University’s response to the coronavirus pandemic. The site’s resources page also contains links to dedicated resources for students and employees; information on testing, contact tracing and monitoring for the campus community; classroom and office guidance; and policies on masking and social distancing.

 

COVID Message from Dr. David Christiansen, Chancellor

We are delighted to welcome you to the Penn State York campus!

Penn State’s priority is the health and well-being of its students, employees, and local communities, and we are working hard to stop the spread of COVID-19 and its variants. In accordance with federal guidelines, the University no longer requires individuals to wear masks on Penn State campuses in counties with low infection rates. Because York County falls in this category, mask-wearing at Penn State York is optional for all members of the campus community and visitors.

David Christiansen,
Chancellor of Penn State York

 

Penn State Administrative Policies Concerning Covid-19

Please see Policy AD101 COVID-19 at the Penn State Policies website.

 


 

Frequently Asked Questions Regarding Penn State York’s Response to the Global Coronavirus Outbreak

Penn State York is providing a campus-specific set of Frequently Asked Questions (FAQs) to help provide information during this global coronavirus outbreak. The FAQs will be updated as information becomes available. We realize that our students, faculty, staff, and the community have specific questions about how the campus will handle modified operations.

Also visit the University’s FAQs page concerning coronavirus for more information.

I have not heard from one of my professors. What should I do?

Start by emailing your professor directly using the email address on the course syllabus that you were given at the beginning of the semester. If you don’t hear back from the professor within 24 hours, please contact ykacadaffairs@psu.edu

Will face-to-face instruction resume when the fall 2022 semester begins?

With a few exceptions, classes are being delivered in-person again beginning fall 2022.

Where on campus can I find a place to Zoom, study, or work in-between classes?

A Zoom Room/Remote Learning Space (The Zoom Room) is located on the second floor of the Main Classroom Building in room 207. This space is available Monday-Thursday from 8:00 a.m. - 9:00 p.m., and Friday from 8:00 a.m. - 5:00 p.m. Please be sure to bring earbuds or headphones.

 

Admissions


Is the Admissions Office open?

Yes, we are working normal business hours, from 8:00 a.m.–5:00 p.m., Monday through Friday.

To contact us call 717-771-4040 or email us at ykadmission@psu.edu.

Are you offering campus tours?

Yes, we are offering in-person tours, events, and a variety of virtual options for students and families to interact with us in the way they wish. Pre-registration is required. No walk-ins can be accommodated. As the situation around COVID-19 changes, we may need modify our visit options including suspending on-campus tours. Click on the links below to explore options that are currently available.

What if I have other Admissions questions?

Please call 717-771-4040 or email us at ykadmission@psu.edu.

 

Financial Aid and Veteran Benefits


Is the Financial Aid Office open?

Yes, we are open

  • Monday-Friday: 8:00 a.m. – 5:00 p.m.

I am an incoming student for spring/summer/fall 2023. I want to make sure to maximize the amount of financial aid I receive.

The Free Application for Federal Student Aid (FAFSA) becomes available October 1 for the 2023–24 academic year. Penn State recommends you submit your FAFSA by December 1 to maximize the financial aid you will receive. We also invite you to attend one of our Virtual Free Application for Federal Student Aid (FAFSA) Completion Workshops.  Penn State’s School Code is 003329.

Pennsylvania residents should also review the website for the Pennsylvania Higher Education Assistance Agency (PHEAA) to determine any additional funding opportunities.

Penn State will also need your Social Security Number (SSN) on file to evaluate you for federal and state financial aid. You may provide it on your MyPennState account. Make sure you use the same, correct SSN on your FAFSA as you do on your MyPennState account or we will be unable to match records.


I am a current student who has been selected for verification. What should I do?

Verification is a federal regulation that requires colleges and universities to verify the information provided by students and parents on the Free Application for Federal Student Aid (FAFSA). A hold is placed on your financial aid until the required documents are received, reviewed, and corrections are transmitted to the Department of Education. Students need to resolve verification items as soon as possible. You can find your verification prompts in the "To Do List" located within the Student Center in LionPATH. To learn more about Verification Selections please click here.

I am a parent or guardian who has a question about my student’s financial aid.


Student records are protected by law under the Family Educational Rights and Privacy Act (FERPA). The student must grant Delegated Access for staff to talk to anyone besides the student about their financial aid. Please view the How to Grant Parent Access in LionPATH website with your student.


I am interested in being considered for scholarships at Penn State York. What should I do?

Scholarships are limited and students typically need to meet academic and financial criteria among other requirements to be eligible. We recommend you visit our Scholarships webpage to learn the process and submit a scholarship application.


What if I have other Financial Aid questions?

Please call 717-771-4040 or email us at yorkfinaid@yk.psu.edu

 

Athletics

 

Bookstore

Is the Penn State York Bookstore Open?

The Bookstore is open Monday–Thursday, 9:00 a.m.–4:00 p.m.

Order your textbooks online and they will be shipped free for orders over $75, or choose “store pick up” and pick them up in the Bookstore.

If you have any questions, please call us at 717-771-4111 or email us at sm455@bncollege.com.

 

Bursar Office

Is the Bursar Office open?

Yes, we are open Monday-Friday, 8:00 a.m.-5:00 p.m.

How can I pay my account balance?

Tuition payments can be made online through CASHNet with an echeck or by credit card. Tuition balances can also be paid by bringing a paper check to the Bursar Office during office hours, or by mailing the check to the address listed below. Please include your Penn State ID # when making a paper check payment.

Penn State York
Attn: Bursar Office
1031 Edgecomb Avenue
York, PA 17403

How do I pay my balance by echeck or credit card?

Please complete the following steps to pay through CASHNet:

  1. From the Student Home Base in LionPATH, select the My Finances option.
  2. On the My Account page, select Manage My Account/Make a Payment.
  3. This will take you to CASHNet.
  4. Select Make a Payment from the left side menu.
  5. Choose a payment method and complete all the necessary steps.

Are there any additional fees when paying through CASHNet?

If you pay by echeck, there are no additional fees. Credit card payments will be charged a 2 percent service fee.

How can I view the Tuition Calendar if I am planning to drop a course or complete a withdraw for the semester?

To check the Tuition Calendar for your specific courses please complete the following steps:

  1. From the Student Home Base in LionPATH, select “Enrollment” on the right.
  2. Select “Drop Classes” on the left.
  3. View the Tuition Calendar for each course by clicking the “$” symbol under the Tuition Calendar column.

If you are planning to drop a course or withdraw and have questions about your account, please contact the Penn State York Bursar’s Office at 717-771-4122. A drop or withdraw could also impact your financial aid. For questions concerning financial aid, please call 717-771-4196.

What is the current tuition rate for courses at Penn State York?

Please visit tuition.psu.edu to view the summer tuition rates. Tuition rates are assessed based on a student’s campus, semester classification, residency, and credit load. If you have questions, please call the Bursar Office at 717-771-4122.

Who can I speak with about my account and other questions related to tuition and payments?

Please call 717-771-4122 to receive assistance with questions you may have about your account or making a payment.

For additional questions regarding Bursar services and information, please visit the University’s FAQs.

 

Business Services

Is the campus receiving packages, deliveries, and mail?

Yes, the campus is still receiving mail, UPS, and FedEx deliveries as of now. As drivers arrive on campus, there are signs indicating the number they should call for someone to meet them so they can make their drop offs.

Will I be notified if I get mail on campus?

Mail is being sorted on Tuesday and Thursday afternoons and distributed into mailboxes in the mailroom. You will not be notified of regular mail deliveries. If you are looking for something in particular, please email Raeann Koterwas at rak65@psu.edu, Bob Lehman at ral271@psu.edu, and/or Holly Gumke at hlg4@psu.edu, and we’ll let you know if it has arrived.

I have items that I need to order to use at my home for telework. Where should I have them delivered?

During this unprecedented time, the University has authorized the delivery of supplies to individual homes if they are to be used for telework, and if your home is in Pennsylvania. (No shipments of any kind can be sent/delivered outside of Pennsylvania for any reason.) Rosa Brewster (rbb141@psu.edu) can assist with General Stores and other large purchases, but you may use your purchasing card to make smaller purchases as well. As always, you need to receive the appropriate approvals before doing so.

 

Continuing Education

I am currently registered for or taking a noncredit class via Zoom. Is it still running?

Currently, all scheduled noncredit classes are running via Zoom. Emails were sent to all registered students. If you are a current student and did not receive communication, email ce@york.psu.edu or call 717-771-4032.

What if I am too sick to attend a Zoom session?

Please contact your instructor of record or email ce@york.psu.edu.

I registered for the Assisted Living or Personal Care Administrator Training. Will the class be cancelled?

The upcoming 15-hour Assisted Living Administrator (April 24–25) has been postponed. The date is to be determined. All those currently registered are being issued a full refund and will be contacted by Continuing Education.

At this time, the Accelerated Personal Care Home Administer (May 28–June 26) training will run as scheduled. If there are any changes in the schedule, registered students will be notified via email.

Is the Serving Transgender Communities in Health Care workshop still scheduled?

No, the April 30 workshop, Serving Transgender Communities in Health Care, is being rescheduled for Spring 2021. All those currently registered are being issued a full refund and will be contacted by continuing education on the future date.

I am interested in the accelerated bachelor of science in Business (BSB) program, how do I apply or where can I get information?

See additional information and requirements. For questions, contact Patty Bowen at ce@york.psu.edu or Dr. Ali Kara at axk19@psu.edu.

My workplace is interested in training, when will you be offering classes?

If you are interested in any of the current programs or would like to discuss training for your organization, email ce@york.psu.edu or call Patty Bowen at 717-771-4032.

 

Information Technology

Are the computer labs on campus open?

The computer labs on campus are open Monday–Friday, 8:00 a.m.–6:00 p.m.

Help Desk assistance is available virtually Saturday, 10:00 a.m.–4:00 p.m. and Sunday, 12:00–5:00 p.m.

Can faculty and students get remote access to campus computer labs?

Yes, they can. WebLabs, a new service, allows faculty and students remote access to Penn State York lab computers. Engineering students will also have access to the Engineering Computer Lab (Room 5 Romano) to access engineering-specific software. One important note is that all users of WebLabs must be enrolled in Duo two factor authentication (2FA). Students are currently not required to be enrolled in 2FA, but that will change after the semester is over.

What can I do if I need technology assistance?

Students with unmet technology needs should contact Penn State IT at 814-865-HELP (4357) or ITservicedesk@psu.edu for individual arrangements.

Faculty and staff with technology needs should call 717-771-4080 or email ykhelpdesk@psu.edu for assistance.

 

Lee R. Glatfelter Library Information

Are there additional resources available to us during this time?

The Remote Resources for Penn State Library Users web page is continually updated to include new, temporary resources. Make sure to check out the link to the Temporary and Expanded Access to Vendor and Publisher Resources.

What if I need help with an assignment or with research?

Joel Burkholder, reference and instruction librarian, will be available via email (jmb7609@psu.edu), phone (717-771-4024), and Zoom. If you are unable to reach him, please call 717-771-4020 or email UL-YORK@lists.psu.edu. The Libraries’ Ask a Librarian service, offering live chat and email support, is available.

Nittany Success Center (NSC)

Is the Nittany Success Center (NSC) open on campus?

Yes, the NSC is open Monday – Thursday, 10:00 a.m. – 5:00 p.m. for limited services, while most services are offered remotely.   Our tutoring services, study groups, academic coaching appointments and student disability resources are provided online for fall 2020.  Limited accommodated exam proctoring and PC lab are available in the learning center. 

Is tutoring still available during fall 2020? 

Yes, the Nittany Success Center (NSC) is offering Synchronous Online Tutoring for FALL 2020 semester. 

From the NSC webpage, click Request a Tutor to view our tutoring schedule, make appointments, review instructions for online tutoring, watch a video demonstrating how online tutoring works and directions for resetting your password.

How does Synchronous Online Tutoring work?

The tutoring session is conducted live with our current tutoring staff using an online platform. Both tutor and tutee need a webcam to view the session. Appointments are made through our current tutor scheduling software, york.mywconline.com. Click on the link below to view a demonstration of Synchronous Online Tutoring.

Online Synchronous Tutoring video demo

Do I need to use my Penn State email to login to the tutoring schedule?

Yes, you must login with your psu.edu email address. You may create any password; it doesn’t need to match your other PSU logins.

Do I need to set up an account in the scheduling system?

If you have used the NSC for tutoring or testing before we began remote learning, then NO, you already have an account created with your PSU email credentials. If you don’t remember your password, follow the directions online or below to reset your password

If you’ve never used NSC services, then YES, you must set up an account using your psu.edu email address. Creating an account takes a few minutes, you’ll need to answer five questions, including your nine-digit PSU ID# and create a password. Once you create an account you can login to schedule appointments.

How do I schedule an appointment?

  • Click on REQUEST A TUTOR from our webpage or Login to york.mywconline.com
  • Review written instructions listed on login page, review video demo about online tutoring sessions
  • Login with your PSU email and the password created for this account. You will be taken to the tutoring schedule.
  • Use the pull-down menu to select a specific course
  • Available appointments will be displayed
  • Select an available appointment, list a few details about content you would like to cover with the tutor and your name will be added to the schedule.
  • Once an appointment is scheduled, an email is sent to the tutor and tutee with appointment details.

How do I meet my tutor for online tutoring?

  • Tutor and tutee login to the tutoring schedule using a device with a webcam
  • Login to york.mywconline.com using your psu.edu email address and password created for this account.
  • Click on your appointment just a few minutes before your scheduled time.
  • Click on START OR JOIN ONLINE CONSULTATION at the bottom of the page.
  • The screen will display the live webcam images of tutor and tutees, with a shared whiteboard for writing or sharing content, a pull-down menu allows the addition of math symbols.
  • Click on ? on menu bar for more information about online features.

What should I do if I need my password reset?

If you need your password reset, send an email to muv92@psu.edu or ksm5346@psu.edu

Can study groups meet online?

Yes, tutoring sessions can include multiple students. Groups of five or less is recommended for an online study group.

Is the Test Center open for proctoring?

The NSC offers limited proctoring appointments to comply with social distancing recommendations.  Students should email Peggy Violette at muv92@psu.edu directly to arrange accommodated exam appointments at least four days in advance of the exam date. 

What should I do if I need to discuss resources for disability related challenges?

Peggy Violette, campus liaison for Student Disability Resources (SDR), has reached out privately to students who are currently registered with the NSC for disability services to provide additional information and resources about online accommodations. Registered students should contact Peggy with accommodation and accessibility concerns and continue to monitor email for updates.

Students applying for accommodations while we are working remotely should email Peggy Violette, muv92@psu.edu, to schedule an appointment to discuss available resources and accommodations. Intake meetings for new students registering for Student Disability Resources (SDR) can be accomplished remotely. We can confer through email, phone, or a Zoom online meeting. 

Temporary accommodations are available for temporary injuries such as a concussion or extended recovery from illness.  Please contact Peggy Violette directly to make temporary accommodation arrangements.   

PLEASE NOTE: Accommodations are not retroactive. Accommodations are effective upon the provision of appropriate disability documentation and completion of an SDR Intake meeting, ADA paperwork, and delivery of an accommodation letter to faculty. Any questions or concerns about accommodations or accessibility should be directed to Peggy Violette, muv92@psu.edu.

 

Talent Search York

Is the Penn State Talent Search York and/or the Educational Opportunity Center main office open during this time?

The Penn State Talent Search York main office is open Monday through Friday, 8:30 a.m. to 4:30 p.m. Visitors are welcome to stop by or make an appointment, email, or call us at 717-771-4146!  The main office is located in Room 205A, Main Classroom Building.