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  3. Professional Development

Workforce and Career Development Certificate Program

Program Overview

Being an effective manager requires learning new skills and technologies as well as juggling priorities, projects, products, and processes. Managing people is different than managing things; people have different perspectives, attitudes beliefs, and needs.

Effectively engaging, motivating, aligning, supporting, and directing people requires a combination of skills, perspective, and interpersonal awareness. The program’s four courses provide important tools, knowledge, and awareness to improve effectiveness, efficiency, capabilities, and capacities of the modern workforce.

Program Scope and Sequence

The program consists of four required 21-hour courses offered in succession. Upon completion, a certificate will be awarded.

Who Should Attend

New or prospective managers: This program provides a real-world grounding in common challenges and opportunities for those who have just started or plan to manage, engage, and motivate people.

Experienced managers: Recent changes in the workforce and working conditions mean that experienced managers can benefit from learning about leading practices and technologies.

Managers who manage managers: Senior managers commonly have one or more levels of management as direct reports; these managers can benefit from new technologies and new ways of promoting management talent.

Program objectives

Upon completion of the program, students should be able to:

  • Identify and act on potential areas of support (or resistance) to new change
  • Understand, define, and apply the concepts of performance and talent management
  • Apply strategies, best practices, and ethical guidelines to employee performance
  • Understand, identify, and reduce unconscious bias
  • Increase diversity and inclusion in the workplace
  • Develop key performance indicators from strategic goals and objectives
  • Achieve strategic and tactical goals

Continuing Education Units

Continuing Education Units (CEUs) are awarded based on a standard of one unit per 10 hours of classroom contact.

Note: The University reserves the right to cancel courses due to insufficient enrollment or other unforeseen circumstances

Course Descriptions

BUSAD 5967: Performance Management

This course provides students with an introduction to the concepts and processes required for effective performance management, which establishes a sharper interpretation of organizational expectations that promote a less stressful workplace. Students can apply these tools to adjust workflow, recommend new courses of action, and make other decisions to help employees achieve their objectives. Focusing on continuous accountability creates a healthier, more transparent work environment.

How does this course fit into the program?
This course helps managers, supervisors, and human resource professionals to create a cascade of metrics and targets, from top-level strategic objectives down to the daily activities of frontline employees. By aligning these strategic aims with the organizational goals developed in the other three courses, students can construct a plan that optimizes workforce productivity, safety, and development.

 

BUSAD 5968: Building a Diverse Workforce and Inclusive Culture

This course provides participants with a deeper understanding of concepts of Diversity, Equity, and Inclusion in the workplace. Starting with clarity around core concepts, participants will move on to examine all phases of the employee lifecycle to discover opportunities for reducing bias and creating inclusive cultures. As a role model and leader, participants will learn, discover, and practice behaviors to promote a greater sense of belong and engagement for all employees.

How does this course fit into the program?
Diversity and Inclusion are woven and integrated into all aspects of the best organizations. This course provides participants with the knowledge, skills, and perspectives to apply a diversity and inclusion lens to all areas of talent and workforce management. With this holistic awareness, participants can advocate within their scope of influence for better decision-making and increased employee engagement.

 

BUSAD 5970: Organizational Development and Change

This course outlines the guiding of an organization or team through growth, crises, and sustainment from managerial and support roles. The focus is on objective-oriented processes and diagnostics to evaluate the state of change in groups and the organization as a whole, make changes, and stay on-track through to completion.

How does this course fit into the program?
This course sets the stage for the certificate program by presenting common challenges and opportunities and shows the students how to use tools to adapt and react.

 

BUSAD 5969: Strategic Integration and Succession Planning

This course outlines the tactics and approaches to implementing strategic plans in real-world situations. Every strategic implementation includes change and people development; therefore, all successful implementations also include succession planning throughout the organization. This course includes approaches, assessments, and execution of succession planning as a key component of strategic implementation.

How does this course fit into the program?
This course incorporates principles, perspectives, tools, and techniques of change, performance management, and building a diverse workforce with forming a strategic plan. Students experience the challenges and advantages of integrating several different technologies into a consolidated work plan.

 

Registration, Schedule, and Cost

Fall 2022/Spring 2023 Course Schedule

All courses will be delivered remotely via Zoom.

Course # Course Title Sessions Times Dates Cost
BUSAD 5967 Performance Management 7 6:00 – 9:00 p.m. (via Zoom) Wednesday, October 19 - December 7, 2022

Register here
$635
($50 discount if registered by October 12, 2022)
BUSAD 5968 Building a Diverse Workforce and Inclusive Culture 7 6:00 – 9:00 p.m. (via Zoom) Wednesday, January 11 - February 22, 2023 $635
BUSAD 5970 Organizational Development & Change 7 6:00 – 9:00 p.m. (via Zoom) Wednesday, March 15 - April 26, 2023 $635
BUSAD 5969 Strategic Integration and Succession Planning 7 6:00 – 9:00 p.m. (via Zoom) Wednesday, May 10 - June 21, 2023 $635

Professional Development

  • Accelerated Personal Care Home Administrator Training (PCHA, 100 Hours)
  • AutoCAD Training
  • 15-hour Assisted Living Administrator Training
  • Basic Grant Writing
  • Business Etiquette in the Workplace
  • Certified Recovery Specialist 54-Hour Training
  • Child Development Associate (CDA) Credential
  • Critical Incident Stress Debriefing: Responding to Complex Trauma (CISD)
  • Diversity, Equity, and Inclusion (DEI) in the Workplace Certificate
  • Fundamentals of Cybersecurity
  • LGBTQ+ Topics
  • Manufacturing Mathematics
  • Nursing Home Administrator 120-Hour Training Program
  • Remote Teaching: Tools, Tips and Hints
  • Society for Human Resource Management (SHRM) Courses
    • Learning System Certification Preparation (MGMT 9436)
    • Essentials of Human Resources (MGMT 9435)
    • SHRM Learning System Course
  • Supervision Essentials
  • Workforce and Career Development Certificate Program
  • Workplace Languages

Contact

Patty Bowen, M.Ed.
Director of Continuing Education
[email protected]
717-771-4032

Tara Eisenhard
Education Program Assistant
[email protected]
717-771-4197

Room 115, Edward M. Elias Science Building

See Also

  • Other Programs for Adult Learners
Locations of Penn State’s campuses throughout Pennsylvania with Penn State York highlighted

Penn State York

Situated on 51 beautiful hillside acres overlooking the historic city of York in south-central Pennsylvania, Penn State York offers a small, engaging college environment with all the resources of a major research university.
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