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Business Etiquette in the Workplace

This program is in partnership with Penn State Wilkes-Barre.

Program Overview

The purpose of this 8-hour workshop is to raise awareness among employees and managers of the value of business etiquette, also known as corporate etiquette. This course studies a set of acknowledged or essential manners in a business setting. Violation of business etiquette is an offensive attitude that can interrupt businesses. Business etiquette is significant because it generates a professional, reciprocally courteous environment and expands interaction, which improves business productivity.

Course Topics

  • Demonstrate telephone and email etiquette.
  • Administrative business meetings, introductions, and business cards.
  • Understand verbal and non-verbal communication among stakeholders.
  • Build business rapport via corporate gift-giving, dining, and doing business overseas.
  • Communicate with people of diverse backgrounds by understanding their cultural norms and practices.

Logistics

Dates: Tuesdays, April 9-30, 2024
Times: 6:00-8:00 p.m.
Location: Virtual live instruction via Zoom
Cost: $165
Registration: Register for Business Etiquette in the Workplace

For group registration or more information, contact [email protected].

Business and Workplace Skills

  • Artificial Intelligence (AI) for Educators
  • Basic Grant Writing
  • Bookkeeping Certificate
  • Business Certificates
  • Business Etiquette in the Workplace
  • Certified Public Accountant (CPA) and Attorney (CLE) Professional Education
  • Fundraising Fundamentals
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Locations of Penn State’s campuses throughout Pennsylvania with Penn State York highlighted

Penn State York

Situated on 51 beautiful hillside acres overlooking the historic city of York in south-central Pennsylvania, Penn State York offers a small, engaging college environment with all the resources of a major research university.
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